Privacy Policy

NeuraWeb (hereinafter "we", "our" or "NeuraWeb") is committed to protecting the privacy of users of its website https://neuraweb.tech. This privacy policy describes how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

The data controller is: **NeuraWeb** SIRET: 991 296 047 00020 Email: contact@neuraweb.tech Phone: +33 7 49 77 56 54

We collect the following data: **Data provided voluntarily:** - First and last name - Email address - Phone number - Company name - Contact message **Data collected automatically:** - IP address (anonymized) - Browser and device type - Pages visited and duration - Traffic source (via Google Analytics)

Your data is processed to: - **Respond to your requests**: processing contact forms and quote requests - **Improve our services**: anonymous analysis of site usage - **Commercial communication**: only with your explicit consent - **Legal obligations**: retention of billing data

The processing of your data is based on: - **Your consent**: for non-essential cookies and newsletter - **Contract execution**: for client project management - **Legitimate interest**: for improving our services - **Legal obligations**: for accounting data retention

Your data is retained for: - **Contact data**: 3 years after last contact - **Client data**: 10 years (accounting obligations) - **Analytics data**: 26 months (Google Analytics) - **Cookies**: 13 months maximum

Your data may be shared with: - **Vercel Inc.**: website hosting (United States) - **Google LLC**: analytics (United States) - **Crisp IM**: online chat (France) - **Resend**: transactional emails We never sell your data to third parties.

Some data may be transferred to the United States (Vercel, Google). These transfers are governed by: - Standard contractual clauses of the European Commission - EU-US Data Privacy Framework We ensure your data receives a level of protection equivalent to GDPR.

Under GDPR, you have the following rights: - **Right of access**: obtain a copy of your data - **Right to rectification**: correct inaccurate data - **Right to erasure**: delete your data - **Right to restriction**: restrict processing - **Right to portability**: receive your data in a structured format - **Right to object**: object to processing - **Right to withdraw consent**: at any time To exercise these rights, contact us at: **contact@neuraweb.tech** You can also file a complaint with the French data protection authority (CNIL): https://www.cnil.fr

Our site uses cookies: **Essential cookies (always active):** - Language preferences - Theme (light/dark) - User session **Analytics cookies (with consent):** - Google Analytics: anonymous audience measurement **Third-party cookies:** - Crisp: online chat You can manage your cookie preferences at any time through your browser settings.

We implement appropriate security measures: - HTTPS encryption (TLS 1.3) - Security headers (CSP, HSTS, X-Frame-Options) - Restricted data access - Regular backups - Access monitoring

This policy may be updated. We will inform you of any significant changes by email or via a notification on the site. The last update date is indicated at the top of this page.

For any questions regarding this policy or your personal data: **Email**: contact@neuraweb.tech **Phone**: +33 7 49 77 56 54 We commit to responding within 30 days.